Livenation presale questions

For the people who have done Livenation presales before, when you are in the waiting room and it’s your turn does it automatically transfer you to the Ticketmaster website queue. I’m asking because I heard that trying to get presale tickets online is harder than getting them on the app since they send you farther back in the queue if you’re on the website. Is this true and if it is there anyway to bypass it?